All of us at Stanley’s appreciate the fact that so many customers have taken time out to thank us for our efforts. Here are excerpts from some of the letters we’ve proudly posted on a bulletin board in our office.
“I was impressed and extremely satisfied with your care and attention to detail from the very first meeting.” M.L.
“I cannot begin to thank you for your help and consideration…” J.F.
“Thank you so much for all the time and thought you put into my Cougar…It looks better than it did when it came out of the factory.” K.U.
“Recently I was in a very bad automobile accident on Route 84…My Cadillac had to be towed and it, and I, were taken to Stanley’s Auto Body. This was the first accident I had ever been in and I was very frightened and confused. The courtesy and professionalism extended to me by Michael Wilkowski was extraordinary. After inquiring as to my health, he examined my car and gently let me know it probably could not be repaired. He then spent an enormous amount of time explaining what processes to follow…even going so far as to offer to take me some 30 miles home. This business will not benefit financially in any way…yet they could not have done more to be helpful.” S.C-McK. (from a letter addressed to the Auto Body Association of America with a copy to Stanley’s)
“I just wanted you to know that I am extremely satisfied with both the quality of your work and your prompt service.” D.C.
“We are very satisfied with the body work that you have done on our Honda Accord car. It looks like nothing has happened. It looks original!!!” K.S.R.
“In the future I will recommend Stanley’s to anyone needing body work, collision repair, or just a paint job. Your attention to detail is evident in the finished product.” P.F.
“I could not be more pleased with the service and work all of you performed on my 2001 BMW 325Ci…Typically, a repainted/detailed car shows signs of rework. Meaning, the surface finish is not as smooth as when the car was first purchased. Not in this case! The paint was incredibly smooth and all the minor scratches and swirls were gone. I could not expect anything more.” M.C.
“I truly do feel secure bringing my car to you… ” B.DeS.
“I appreciate the time and attention to every detail.” M.H.
“I’m thrilled! My car looks just like brand new!” D.B.
“Phenomenal! Fantastic! Fabulous! These are just a few adjectives to describe the superior service…and the great auto body repair work…From the moment I entered your office, to discuss the needed repair to my car’s rear bumper, you made an aggravated situation pleasantly tolerable.” R.B.
“I would not trust any other company except Stanley’s to work on my vehicles. You have always gone the extra mile for me.” S.B.
“It was great doing business with you. You don’t cut corners and do the job right, unlike the majority of businesses, and it shows.” D.S.
“Your professional and courteous approach is a credit to your industry and to the Greater Waterbury business community.” J.B.
“Many thanks for the nice restoration work on my Honda Insight. It looks better than it did when new…I also appreciate all of your help with the estimate, dealing with the insurance issues, and arranging for the rental car. It has been a pleasure to work with your company…” R.Z.
“I have, and will continue to recommend Stanley’s Auto to as many people as I can.” A.T.
“I want to thank you for doing such a wonderful job on my car…Thank you also for such a stress-free experience.” L.P.
“It looks like nothing ever happened! You made the whole process seem easy.” A.P.
